Effective Date: February 1, 2025

 

Welcome to www.officialmedicalexcuse.com (the “Website”), owned and operated by Conee Medical Associates (“we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or use our services.

 

By using our Website, you consent to the practices described in this Privacy Policy. Please read it carefully.

 

1. Information We Collect

 

We collect information that you provide to us and information is automatically collected when you use our Website.

 

A. Information You Provide

• Personal Information: Name, email address, phone number, date of birth, and other information provided through our virtual sick visit questionnaire.

• Health Information: Information related to work/school excuses or emotional support animal (ESA) letters. We only collect what is necessary for the requested documentation and handle it in compliance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

• Payment Information: Payment details when you purchase services. We use third-party payment processors and do not store your payment information.

 

B. Information Collected Automatically

• Log Data: IP address, browser type, access times, and pages viewed.

• Cookies and Tracking Technologies: We use cookies to enhance user experience, analyze site traffic, and serve personalized content. You can adjust your browser settings to disable cookies if you prefer.

 

2. How We Use Your Information

 

We use your information for the following purposes:

• To provide and personalize our services, including generating work/school excuses and ESA letters.

• To communicate with you regarding your requests, transactions, and customer support inquiries.

• To improve our Website, services, and user experience.

• To process payments securely.

• To comply with legal obligations or respond to lawful requests.

 

3. Sharing Your Information

 

We do not sell or rent your personal information. We may share your information in limited circumstances:

• With Service Providers: We work with third-party partners for payment processing, hosting, and technical support. These providers only access your information as necessary to perform their functions and must comply with our privacy standards.

• For Legal Reasons: We may disclose your information if required by law or in response to valid legal processes, such as subpoenas or court orders.

• In Business Transfers: If we merge with or are acquired by another company, your information may be transferred as part of the transaction.

 

4. HIPAA Compliance

 

Conee Medical Associates is committed to protecting your health information in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

• Protected Health Information (PHI): We only collect and use PHI necessary to provide requested services (e.g., work/school excuses or ESA letters).

• Use and Disclosure: We will not disclose your PHI without your explicit consent unless required by law.

• Safeguards: We implement administrative, technical, and physical safeguards to ensure the confidentiality, integrity, and security of PHI.

• Your Rights Under HIPAA:

• Access your health information.

• Request corrections to your health information.

• Obtain an accounting of disclosures of your PHI.

• File a complaint if you believe your privacy rights have been violated.

 

For questions about your PHI, contact us at [insert contact email].

 

5. Data Security

 

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

 

6. Your Rights and Choices

 

Depending on your location, you may have the following rights regarding your information:

• Access: Request a copy of the personal information we have about you.

• Correction: Request corrections to inaccurate or incomplete information.

• Deletion: Request the deletion of your information, subject to legal or operational requirements.

• Opt-Out: Manage your communication preferences and opt-out of marketing emails.

 

To exercise these rights, contact us at support@officialmedicalexcuse.com.

 

7. Third-Party Links

 

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites. Please review their privacy policies before providing any personal information.

 

8. Children’s Privacy

 

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will take appropriate action.

 

9. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

 

10. Contact Us

 

If you have any questions about this Privacy Policy or our data practices, please contact us at:

 

Conee Medical Associates

Website: www.officialmedicalexcuse.com

Email: support@officialmedicalexcuse.com

Phone: (855) 718-3111

 

Thank you for trusting Conee Medical Associates with your healthcare documentation needs.